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1. Message: This file is too large to be exported.

   

   by tuftythesquirrel · September 13 · Home› Seek Help

   Hi, I am getting the above error during a Google to Google cloud transfer. I have read up on the error (shown below), but what it doesn't explain is what happened to the rest of the transfer. Did MultCloud transfer all of the other files successfully or did it just abandon the transfer at this point? Obviously I need to…

2. Problems transferring files from OneDrive to iCloud

   

   by Thunder · September 11 · Home› Seek Help

   Problems: * I transferred a few old photos as a test before I paid for the 1200GB version and MultCloud did not preserve the time stamps. * I then looked at this forum and found people saying that it cannot transfer High efficiency videos and photos like HEIF/HEVC. Is there any way to work around these problems? Thanks.

3. Trouble Transferring 880GB from Dropbox to iCloud Photos

   

   by batuhanaltun · September 6 · Home› Seek Help

   I set up a task to transfer around 880GB of photos and videos from Dropbox to iCloud Photos. The transfer stopped after about 250GB and marked the task as completed. It also reported that about 70 files couldn’t be copied, with the error “iCloud does not support” — but all of those files are in HEIC format, which iCloud…

4. Two-way Sync between Dropbox for Business and a Google Shared Drive

   

   by MSmedes · September 3 · Home› Seek Help

   Our company is trying to get our whole Dropbox over to a Google Shared Drive. We are currently using both, and some people are saving in Dropbox and some people are working entirely in Drive already. When we were first setting up the Google Drive, I dragged and dropped folders from Dropbox to Drive in desktop versions. The…

5. Sync S3 > Sharepoint isn't working

   

   by flittel · August 27 · Home› Seek Help

   Hi, Maybe we are the only one. But currently we can't get the sync to start. It is calculating the files.. 26 of the 4k, currently running for 4 hours. Manually copying from S3 to Sharepoint is working at the normal speed of 850kb/s. I would like to know if more customers are using this feature and are having problems?

6. Remote Upload - Torrents Never Work

   

   by mebrad · August 15 · Home› Seek Help

   I've tried so many ways and so many torrents and it always fails. Previously it would at least pretend to work at first and then never complete download. Now it just fails right from the start. It NEVER works, regardless of what device I use (Mac, PC, Android) regardless of browser (Firefox, Chrome, Safari) and regardless…

7. Membership plan issue

   

   by valueflux · July 24 · Home› Seek Help

   Dear Support Team, I cannot start my membership plan for some reasons, I keep getting a message that my subscription is under your review. Please check this issue at your earliest conveience and advise how soon my account can be activiated with the premium plan. Thanks

8. Google Photos cloud transfer only shows the ‘Photos’ folder no individual photos

   

   by Anoop · July 23 · Home› Seek Help

   Google Photos only shows the ‘Photos’ folder while cloud transfer—no individual photos or albums are visible for selection. My library size is 90.9 GB, and I’ve subscribed to the 100 GB monthly plan. However, after a successful transfer, I’m only seeing folders, not the actual photos. Could you please help me resolve this…

9. How to configure QNAP as a target to backup my clouds.

   

   by Rop · July 22 · Home› Seek Help

   I have tried with Webdav and FTP (it should be SFTP but I don't see this option on multicloud) but I cannot see my NAS. Please let me know where can I find a step by step tutorial to configure my QNAP correctly with Webdav or if there is an SFTP option available. 

10. No Landscape in Ipad mobile app

    

    by JosH · July 17 · Home› Suggestions & Bug Reports

    I cannot find the option.