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Apple iCloud Connection

Andy_AVITSAndy_AVITS
in Seek Help
I am trying to connect my apple account to Mulltcloud.

It asks for Display Name, Apple ID and Password.

I presume that is the Apple Account Password - but all I see is an error message:

"Some parameters are not entered correctly"

I am 100% certain the ID and password match.

Any ideas?

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Comments

  • AdminAdmin
    @Andy_AVITS The issue is that Apple changed its code and protocol.
    Our technicians are analyzing and trying to fix this issue.
    And, it might take time.
    You may wait days and retry.
  • storm1960storm1960
    I have exactly the same issue. Only just started using MultiCloud and havent subscribed yet as need apple to work 100%

  • AdminAdmin
    @storm1960 There is indeed an issue with iCloud because of Apple's code change. Our technicians will fix this issue and it will take days.
  • BrandonHallBrandonHall
    @Admin

    Can you help? Issue is happening again
  • JamalZJamalZ
    I am also having this issue; adding a comment to receive updates.
  • nancysnipesmosleynancysnipesmosley
    Same here. The only reason I bought the product was for OneDrive to iCloud migration. Will seek refund if not fixed soon. 
  • AdminAdmin
    nancysnipesmosley Please email our support team [email protected] for more help.
  • AstonAtomAstonAtom
    I am also experiencing this issue. I just signed up for the sole purpose of transferring from Google Drive to iCloud but I cannot login to iCloud Drive and am met with the error "Some parameters are not entered correctly".
  • AdminAdmin
    @AstonAtom Yes, there is indeed such an issue. The technicians are still working on it.
  • AZSteveAZSteve
    any idea on when this will be fixed?
     I too only signed up to transfer to iCloud and then find I cannot connect after paying to subscribe. 
  • jchale7jchale7
    Please create a list of the users who have indicated they are having an issue with this and email all of us when the fix has been made.  That's a better way to handle this.
    Thanks!!
  • AdminAdmin
    @AZSteve Currently, it is under the solution process and there is no update of the ETA.
    You can also email [email protected] for more help about the subscription issue.

  • AstonAtomAstonAtom
    Hi
    Has there been any update on this?
  • AdminAdmin
    @AstonAtom It still takes more days to fix this issue.
  • beautbeaut
    Thank you @Admin .
    I'm new to multcloud...   with iCloud solution it will be a great help.  
  • AdminAdmin
    @beaut Yes, but it still takes time to fix this issue. There is no update now.
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