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slow email support response and torrent take forever to download

edited January 24 in Seek Help
(1) I cannot do any remote upload in new UI where it take forever to error like this :

language.exception.lockContentionFail close:

already email support (#293185) but for a few days no answer (extremely slow response)
old ui, still works if u remote upload ....

(2) why torrent take forever to download (0% after 24 hour), try with other service, download immediately after add, I need  refund if this not work

(3) how to batch remote upload multiple links

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