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Mega keeps getting disconnected - "please try again or re-add to multcloud"

cescoaielcescoaiel
in Seek Help
My Mega.NZ connection apparently keeps getting disconnected and needs to be re-added to work. To make it even worse, you need to disable 2FA on mega to do that, which is a pain.

Please fix BOTH of these things: Keep the connection alive *and* allow 2FA logins!

I can't even troubleshoot the effing low sync speeds (141B/s!!!!) this way!
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Comments

  • AdminAdmin
    @cescoaiel Please disable 2FA and try.
    If it still does not work, please contact support@multcloud.com for assistance.
    About the sync speed, it does not show the exact speed. It will be changed from time to time. If there are too many files, it will take time to count files and start the sync.
  • uhkaltuhkalt
    This is the answer you get from Multcloud support:
    ​
    If the account password is confirmed to be correct and 2FA is indeed disabled, but you still cannot add it successfully, we apologize that we do not have a better solution at this time.

    For some days I am not able to re-attach my MEGA cloud to Multcloud.

    'Some parameters are not entered entered correctly or you have activated 2FA'

    Only parameters you can enter are Display name - Email - Password
    2FA is not active (I can login to MEGA with above credentials without 2FA)

    So.. paying to Multcloud for a service which is not working (anymore)

  • AdminAdmin
    @uhkalt Please email support@multcloud.com for further assistance.
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