This forum is intended for MultCloud Support Discussion.
Support for TOTP-based two-factor authentication
Hello,
First of all, I'm a big fan of Multcloud, and it's been a really useful tool to our business.
I wanted to suggest the option of offering TOTP (time-based one time password) as a two-factor authentication option. I can see that Multcloud offer email and phone-based two-factor authentication, which is great and definitely serves to add an extra layer of security, but sometimes we've found the email deliverability to be a bit patchy (whether this is on our end or yours I couldn't say). It would make things much smoother to be able to retrieve the 2FA codes via Google Authenticator, Authy, etc. With TOTP being accepted as the industry standard for 2FA at this point, I hope this suggestion is something that you will consider.
Thanks again for the amazing service and all the work you do!
First of all, I'm a big fan of Multcloud, and it's been a really useful tool to our business.
I wanted to suggest the option of offering TOTP (time-based one time password) as a two-factor authentication option. I can see that Multcloud offer email and phone-based two-factor authentication, which is great and definitely serves to add an extra layer of security, but sometimes we've found the email deliverability to be a bit patchy (whether this is on our end or yours I couldn't say). It would make things much smoother to be able to retrieve the 2FA codes via Google Authenticator, Authy, etc. With TOTP being accepted as the industry standard for 2FA at this point, I hope this suggestion is something that you will consider.
Thanks again for the amazing service and all the work you do!
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