Only 9 months old photos on Google Photos?

Mirabelle

Hi there,

sorry if the answer to my problem is obvious but I can not find any answer.

I log to my Google Photos account and MultCloud shows me only 1805 photos and videos, not older than 9 months.

Maybe I missed something in parameters or settings.

I would be glad if you could help me.

Thanks in advance!

Mirabelle from France

Admin

Mirabelle, Please email the support team and offer the screenshots to check the issue further.