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Only 9 months old photos on Google Photos?

Hi there,
sorry if the answer to my problem is obvious but I can not find any answer.
I log to my Google Photos account and MultCloud shows me only 1805 photos and videos, not older than 9 months.
Maybe I missed something in parameters or settings.
I would be glad if you could help me.
Thanks in advance!
Mirabelle from France


  • Mirabelle, Please email the support team and offer the screenshots to check the issue further.
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