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Problem logging into Multcloud

SAMX5SAMX5
edited June 2024 in Seek Help
Is anyone else facing the same issue?
When i try to login,It says :
Email/Temp account name or password is not correct.


Then I click (Forget Password?) & type in my email to receive a link to reset my password,


But nothing arrives to my email inbox i check spam and all folders nothing arrives.
Admin Please Help.

Comments

  • tbytetbyte
    Me too, i cannot login to my acc. Same error as shown by SAMX5
  • bankieboybankieboy
    Yes, exactly the same issue - had hoped it would have been resolved over the weekend but still happening.
  • NickNick
    Same here since this morning (18th June)
  • AdminAdmin
    Please email [email protected] to check and help you further.
  • NickNick
    Admin, thanks for the message.  Your colleague Joey resolved it pretty quickly and it's all working now.
  • tbytetbyte
    I still cannot login as for today.
  • AdminAdmin
    @Tbyte, Please email the support team to help you further.
  • TraceyTracey
    The same thing happens to me.  It's why I cancelled my MultCloud account several years ago  (that, and the fact that, literally, every single scheduled transfer repeatedly failed).  Thought I'd try again and I can't believe that the same problem still exists!
  • AdminAdmin
    @Tracey, Please email the support team to help you again.
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