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Switch Role in AWS s3 bucket

I am not very familiar with MultCloud nor AWS s3. Here is my issue:

We work with a company who has given us access to a AWS s3 bucket they have created. To access the bucket, I signin to the Aws console as Iam user and then Switch a role. I suppose this role has been granted access to their bucket. BecauseI cant access the bucket otherwise. 

Now, I want to use Multcloud to accesss teh folders in this bucket. On trying to configure a S3, it says "You don't have the permission to access this folder."

How to resolve this? 
Please guide me 



  • @VDOfy, Please email the support team and offer your MultCloud account to check and analyze the issue further.
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