Bug Report: Whitelabel Error Page

CompSciGuy · May 13

Observed behaviour:
Errors produced while trying to log in using a Google account (i.e., not have an error handler:

Image: https://forum.multcloud.com/uploads/editor/92/rbtsla1agfp1.png

Expected behaviour:
A branded error page explaining the issue is generated.

Admin · May 15

@CompSciGuy, Did you log in MultCloud via Google? Where did you get the page ( in?

mauten · May 21

I am encountering the same error. Logging into multicloud via google.

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Tue May 21 14:37:05 BST 2024

There was an unexpected error (type=Internal Server Error, status=500).

Admin · May 22

@Mauten, We have tested there are no issues on google login. Please try to change a browser or use no trace Mode Window to access and log in MultCloud again.

gudge_on · May 28

I'm also getting this error, unable to log in on Edge, Firefox or chrome, I signed up through a Google account.

Image: https://attachment.outlook.live.net/owa/MSA%3Adf4ce59b322d5b32cad1be5b20c82c64031d5c7e5fa7ca6e9d599f36d00149ba%40shadow.outlook.com/service.svc/s/GetAttachmentThumbnail?id=AQMkAGM4YzkwMAItMjUyOS02M2UyLTAwAi0wMAoARgAAAzqtbFobHXVFvmvaCOxt13oHAEKCrjwvWTtJksQNQVu0ya4AAAIBCQAAAEKCrjwvWTtJksQNQVu0ya4AAnMR3rMAAAABEgAQAHPQgnsWFPdMtSVHMlmSu%2BQ%3D&thumbnailType=2&isc=1&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IkU1RDJGMEY4REE5M0I2NzA5QzQzQTlFOEE2MTQzQzAzRDYyRjlBODAiLCJ0eXAiOiJKV1QiLCJ4NXQiOiI1ZEx3LU5xVHRuQ2NRNm5vcGhROEE5WXZtb0EifQ.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.U5XbAXLm5vE0TbNT0jzgIso5QSO6853FBtNfRy27q0sl4MWQgkiTmCKDR4koRg5XQFdk0ii3Ghdc-jG0CXQobh8guo6bJHmE_1tq6hRpgCLWfLC4GY428N-yTdymR9wbiz8U3gBgt47O-hYhUIjvBzB21ihRxnwrlXkRDG_OQfpcEZ4Ow5aHHz4jkfoldrcbryXjy9b4uYLBISaYOfSY9-SmgvZeqtpFOK5MDfPAtuMLu4tUyc3Mz4UMg4pXLQsVSBkAvUrj3oWslZ6pHO78f_anqb7KiQ0nDk_09oRAQVHB8lfaG5GN2oH5Xb5wQ3hmjkSAuiVcA1tFbwk_wcT41w&X-OWA-CANARY=X-OWA-CANARY_cookie_is_null_or_empty&owa=outlook.office.com&scriptVer=20240517003.15&clientId=2DD4E349278848AA9F793EE45EA91389&animation=true&persistenceId=f44e7e40-48f0-41e1-935c-0102d173ef68

LukeWarm · May 29

Likewise for me, tested with multiple browsers and cleared all cookies but still cannot login no matter what I try.😟
Also tested through 'incognito' but still no joy.
What's going on ?

Admin · May 29

@LukeWarm, Please try to log in your account again.

LukeWarm · May 30

Still no luck, can't login under any conditions or attempts.

Double checked all my information and passwords but no joy I'm afraid. 😟

LukeWarm · May 30

Ok I finally got in, I ended up resetting me password once again and this time I had success. 👍
Not sure what the problem was yesterday because I reset my password also but had no luck.
Anyway all is well, thanks for taking the time to reply.

Bug Report: Whitelabel Error Page

Comments

Whitelabel Error Page