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Bug Report: Whitelabel Error Page

CompSciGuyCompSciGuy
in Suggestions & Bug Reports
Observed behaviour:
Errors produced while trying to log in using a Google account (i.e., https://www.multcloud.com/api/user/callback) do not have an error handler:


Expected behaviour:
A branded error page explaining the issue is generated.

Tagged:

Comments

  • AdminAdmin
    @CompSciGuy, Did you log in MultCloud via Google? Where did you get the page ( https://www.multcloud.com/api/user/callback) in?
  • mautenmauten
    I am encountering the same error. Logging into multicloud via google.

    Whitelabel Error Page

    This application has no explicit mapping for /error, so you are seeing this as a fallback.

    Tue May 21 14:37:05 BST 2024
    There was an unexpected error (type=Internal Server Error, status=500).
  • AdminAdmin
    @Mauten, We have tested there are no issues on google login. Please try to change a browser or use no trace Mode Window to access and log in MultCloud again.
  • gudge_ongudge_on
    I'm also getting this error, unable to log in on Edge, Firefox or chrome, I signed up through a Google account.


  • LukeWarmLukeWarm
    edited May 2024
    Likewise for me, tested with multiple browsers and cleared all cookies but still cannot login no matter what I try.😟
    Also tested through 'incognito' but still no joy.
    What's going on ?
  • AdminAdmin
    @LukeWarm, Please try to log in your account again. 
  • LukeWarmLukeWarm
    Still no luck, can't login under any conditions or attempts.
    Double checked all my information and passwords but no joy I'm afraid. 😟
  • LukeWarmLukeWarm
    Ok I finally got in, I ended up resetting me password once again and this time I had success. 👍
    Not sure what the problem was yesterday because I reset my password also but had no luck.
    Anyway all is well, thanks for taking the time to reply.
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