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Cloud transfer for iClouds not starting

I started a cloud transfer from one iCloud to another at 16:00 yesterday. 
It is now 22:30 the next day and the transfer is still, slowly, counting files (Counting files...(441093Files,43.81GB))
Why is this happening and how long should a cloud transfer take?


  • UPDATE: sometime overnight the transfer failed. the reason..."The task stopped running due to insufficient free space".
    it was only 44GB!
  • @Paulpog, Please email the support team and offer your account to check the issue further.
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