Cloud Transfer Failed Files Log

JoeSchmitt

The failed files list for my cloud transfer is not helpful. It does not show the true source directory or the full error. I need the full list of failed files, source directories, and causes so that I can troubleshoot the failures or do manual transfers. How can I get a list in .txt or .csv format? 

Admin

@JoeSchmitt, Please contact the support team via email and check your error list and error reasons.