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why is the system only using 2 out of 10 transferring simultaneously.
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Start Time: May 17 2023 15:42Current Rate: 1.85MB/s
i have send a ticket to the "24/7/365" but so fare no response are anyone else getting a response from them ?
, Which cloud drive did you transfer from and to? if you run the transfer or sync task before you upgrade account, please cancel the transfer process, and then run again.
the outcomes were so good on the trial I bought the lifetime in minutes - now it is not working and seems stuck - refreshed cancelled all - rebooted - logged out and in - waited for stuff to finally finish then started new only for it to be stuck hours later?
when I can get it working it is only doing 1 at a time and it is considerably slower than was on the trial - I was getting speeds of 7.5MB on the trial and then after paying, I am getting that figure in KB?
, Could you take a screenshot of the transfer details so that we check it further?
This was left overnight and has not appeared at all on the new drive - even though it says it was successful
Also, this folder is 17GB and I have transferred less than 5GB according to the top right of the page
edited July 5
this time it failed on one file which stopped the whole folder and you can see the speed and start and end times
AVERAGE SPEED over 5 mins was 179Bytes/s
the fact it was not available to transfer does not bother me as it is probably a shortcut to another share so I am not worried about this file - I am noting that the failure of the whole folder has stopped cos of this?!?
This one I left alone for 12 hours plus and it says it was successful?
So it appears to have done it but the info says success with 0 b transferred and 0 files processed?
Can you point me to an FAQ or some post that I can understand - please?
, As for the error "Not available to transfer application/vnd.google-apps.map from Google Drive", MultCloud can't transfer these files. Because the API of Google doesn't allow third-party service (such as MultCloud) to download these files. You might need to download and transfer them via google official site.
, As for the task (0 files/0bytes), could you tell us which folder you transfer? We will check its logs.