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[Newbie] Cant add synology NAS at all

Hi i'm a complete beginner to this. just got a Synology NAS but am having troubles adding it to MultCloud via FTP (and also tried WebDAV, but will focus on FTP for this forum). It keeps returning 'some parameters are not entered correctly' but i dont know what - my credentials are correct, server is in the format of ftp://[xxx].synology.me, port 20

Is there a way for me to verify if my server and port details are correct? Otherwise what am i missing?

Thanks in advance!


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