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Accessing Box files

johnharveyjohnharvey
edited April 2014 in Seek Help

Delighted to find this service, but having no luck with Box. (Dropbox seems to work fine). Although adding Box seems to go OK, I am unable to list files. Have tried deleting and re-adding the service, checking details carefully, but still no success.

Comments

  • ESTIMULOESTIMULO

    Same problem, when i try to open my box account in multicloud i got this error on top:

    Failed to list files, please try again.


  • Travis_ATravis_A

    Having the same issue as Estimulo. I originally had no problem viewing either of the Box accounts I had set up...but now I cannot access either of them. I was wondering if it was because a password had been changed for either (or both) accounts...but I *also* was unable to find any menu to re-enter a password for any cloud service that had a PW changed.

  • tomtom
    edited June 2014

    Just created a MultCloud account and linked a Box.com cloud account.

    I can get file listings for some Box.com folders but a few are saying "Failed to list files" .

    I tried creating a new folder in the Box.com folder heirarchy (via a login to Box.com) and copied the files from the folder that was giving the "Failed to list files" message in MultCloud.

    Then tried viewing that new folder in MultCloud but still got the "Failed to list files" message.

    There are only 12 files for total of 6.2 MB in this particular test folder.

  • tomtom

    Found that a URL item in the test folder is what seems to cause MultCloud problem listing the folder contents.  Removing that item from the Box.com folder allows MultCloud to be able to list the folder contents.

    The particular URL item has properties (via Box.com session) of :


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