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Dropbox connections do seem to be working again - you have to go through the rigmarole of re-attaching / re-authorising MultCloud's app, but eventually I seem to have got it working. Thanks to support for eventually getting their error corrected.
How can you say your "team is working hard to resolve this problem" if you're simply waiting for Dropbox's reply? That's not "working hard". I paid for your service specifically to move files to and from Dropbox, you are not providing that service, …